Welcome to Walker GMC in Alexandria, LA

My wife’s GMC Yukon had an engine issue. We brought it in and Walkers service advisor Chris Wright took immediate care of us. He provided us a take home and called us every day with an update on the progress of our vehicle. We highly recommend Walker GMC’s customer service. Thank you again Chris for all of your help!

I love Walker Oldsmobile. I feel that I have the greatest combination. My service representative, Bobby Rhodes, is the best. My vehicle was picked up, worked on, and delivered back to me, all while I was at work. I do not have any complaints on the dealership. However, I am still trying to get familiar with the vehicle and all of the technology. Thanks for a great job, well done Bobby!

Service advisor Chris Wright was very helpful, resourceful, and very kind to work with.

I have had to bring my vehicle in multiple times (unfortunately) and the service department has been helpful every step of the way. If there ever was an issue it was addressed and taken care of. Specifically, Brissa, Chad, and Bobby were always kind and helpful.

My service person was Derek. He provided excellent service and provided explanations of what to expect and the importance of the immediate repairs. He made sure that I was valued as a customer in their family environment. Thank you Derek Jeter! He is a great Service Advisor!

This is my 2nd vehicle from Walker Automotive in 2 years and I couldn't be more happy with the attention and dedication to customer service. Alexis Johnson worked quickly to have my truck ready for delivery by Friday which made for a great weekend. They were able to secure me a loan at a lower rate than I could find on my own and everything was done professionally and no drama. I dont plan on having to buy another vehicle for sometime but I will use Walker again. Eric Moran is running a great dealership!

I have bought 3 vehicles from here couldn’t ask for better people Alexis Johnson was the best sales person. I told her what we wanted and she made it happen.

Alexis Johnson was all you could ask from a Salesman and so much more. She was very knowledgeable about each vehicle. Her personality was great, by the time we left it felt as if she was part of our family. She made sure to “make things happen” and at then end of the day everyone was happy.

Alexis is the best person to work with you tell her what you want or need and she will bend over backwards to make it happen!

The salesman John was Great. The people that clean up the truck left scratches all over. John got this issue solved at Ceramic Pro. I still have a Windshield full of little circles in the sunlight. I hope to have this issue solved soon. John Slayter very honest and knowledgeable. Good guy.

Mark and Noah, in the parts department, really saved my day. They went the extra mile to help me when I was in a bit of a bind. I really appreciate their excellent service level. Thank you.

I want to recognize two employees at Walker GMC who went well above what anyone could reasonably expect. While traveling to Dallas last week, my vehicle began having issues. The next morning, when I contacted Walker GMC, I accidentally reached the personal cell phone of salesman Todd Defee. Instead of brushing me off or redirecting me, Todd took ownership of the situation immediately. He was patient, asked detailed questions about the problem, personally spoke with a mechanic on my behalf, and then connected me with service advisor Cameron Hayes. Before I even had a chance to call Cameron, Todd followed up with me with the mechanic’s initial thoughts and Cameron’s direct contact information. At that point, Cameron was already calling me. He thoroughly went over my symptoms, talked through realistic next steps, and advised me, correctly, to try to have the vehicle repaired in Dallas since it was still under warranty. I followed that advice and contacted 12 GMC dealerships in Dallas and the surrounding area. Despite explaining that this was an emergency situation and that I was a single female stranded out of state, not one dealership was willing to help. Todd and Cameron, on the other hand, treated my situation with urgency, professionalism, and genuine care. They advocated for me when they didn’t have to, communicated clearly, and made sure I wasn’t left navigating a stressful situation alone. That level of service is rare. Both Todd Defee and Cameron Hayes absolutely deserve recognition for exemplary customer service and for representing Walker GMC with integrity.

Went to the parts department for info and the staff was absolutely amazing. Greeted me as I walked in. Asked how they could be of assistance and quickly answered my questions and helped me find the information and part numbers I needed. The staff went above and beyond. Thank you so much.