Welcome to Walker GMC in Alexandria, LA

The dealership is quite good. The extended warranty is somewhat disappointing. It is still in force but the recent repair evidently was not covered; I had to pay for it. Moreover, the type of failure should not have occurred in a gently used vehicle with only 37,000 miles on it and certainly should have been covered by the extended warranty.

The problem I had was at the beginning undetectable. But in the end, they figured it out and it’s working fine.

Just bought a beautiful CX-90 … This SUV is so comfortable. Thank you Mr Anthoney Pollard & Misty for going the extra mile in finding the color I wanted..

Ms. Kaitlyn I appreciate your proffesionalism, experience, and gracious courtesy, during the recent service work at Walker GMC. I As an individual whom has worked in the service field, I can vouch for your ability to manage. Thanks again Kaitlyn.

Kenneth Turner went above and beyond to help me find the right car to fit my needs! He stuck by my side every step of the way and made sure I was completely satisfied with my purchase after a long process of not knowing what kind of car I was in the market for. Kenneth made the experience easy going and never made me feel pressured to make a purchase or as though I was a burden after asking to see multiple cars. Kenneth truly is a 10/10 salesman!

Courtesy from everyone in and out quickly always friendly

Always excellent

Sam handled my service and had my vehicle finished in record time, well before I needed it for an appointment!

Samuel Parks

Brought our 2017 Yukon in for servicing, tire rotation, oil change, alignment. Scheduling and rescheduling an appointment was easy but for a 7:30a slot on a Thursday and not being done til almost noon, took way longer than expected. They had a decent lil waiting room with snack crackers, coffee and water which was nice. Plus a vending machine. Adding a timeframe for service was about the only thing I’d suggest.

On a Friday afternoon around 4:30 my 2022 Sierra had to be towed to Walker GMC. Sam Parks was able to find a loaner truck for me while I waited on the part to be delivered with not ETA on delivery. Surprisingly the part arrived on the following Thursday and Sam Parks was able to get the new part in that morning and I was back in my truck by 11:00 am. Thanks to Sam Parks for getting a loaner truck and getting my truck repaired in a timely matter especially since this was during the New Years holidays!!

Tandy Thompson is the man! He provided me with excellent customer service. Professional,knowledgeable with great communication skills. If you must get your vehicle serviced in Alexandria,call this dealership! Ask for TANDY! He will take care of you.Thank me later.