Customer Testimonials
Great deal, and help with explaining everything.
Initial oil change & tire rotation. Asked for vehicle to be completed no later than 3:00 pm. Vehicle was done before 2:00 pm. Very courteous check in staff and check out cashier. Great customer service!!
The Service Advisor name (Adam) was great ! Had me in & out in no time at all with everything done ! GO ADAM
No issues at all.... Adam is amazing to work and talk with on phone and in person!!
Quick, easy and the service consultants are friendly and excellent to work with. Thanks
I'd been to 2 other local dealerships getting the run around for months. Dedren got me in and took care of my vehicle fixing someone else's issues. The service was quick and professional. I was very satisfied
SUPER FRIENDLY GUYS IN THE SERVICE DEPT. GOT MY TRUCK IN AND OUT VERY QUICKLY.
Nice customer service secretary
Will was fantastic to work with. He addressed every issue immediately and was very prompt and helpful. He’s gone above and beyond to make this a great experience. By the way, the new truck is wonderful. It’s very comfortable and my wife and I look forward to traveling many miles across the country. We’ll definitely be doing all our business with Walker. Thanks again Will, you’re the man.
The service tech took care of me even though I did not have an appointment and it was late in the day (3:00) on a Friday. She advised me of my wait time and even had my spare tire placed back under my vehicle.
While i am not so happy with the Truck being in the shop as much as it has been i do feel that the people at the dealership have been pleasant to deal with and are good at what they do in dealing with the customers and doing the repairs
I love my new Acadia! My experience was great and my salesman, Ross, was excellent! Thank you!
Wonderful experience!
Dropped off car. Was ready at time specified.
Great service. Great people. Felt like family
Service was good and time doesn’t waiting was minimal.
Austin and Anthony were most helpful as we started our looking for a new or used car experience. Although Austin said he was new at this job he was very professional and knowledgeable. Anthony helped in coming up with a good price for 2 retired teachers who found a beautiful cinnabar red 2021 Envision. We needed to think and talk about our big purchase overnight. Thank you for not insisting that we buy that day or the deal would be off! That evening I let Austin know we would buy the car and would be in the next day. Saturday Austin sealed ...
Shout out to Adam in the service department! Adam went above and beyond to get me back on the road as fast as possible! And thank you to the entire crew who got it done!
Great service
Friendly courteous staff, our salesman was very helpful.
Very kind hard working staff
I could not have had a more pleasant experience. The salesman(Anthony pollard) and I had talked on the phone, I had discussed the kind of vehicle that I was interested in. The day I arrived, Mr Pollard was there to promptly greet me. Had a Buick parked out front for me to look at and showed me several others of my interest. I told him I would be back the next day with my husband. I drove the vehicle i was interest in with Mr. Pollard as my ride along. Such a very nice person with pleasant conversation as ...
Mr. Don Brown was extremely patient with me. I was supposed to return home to make this purchase in person but due to medical reasons I was unable to. He was understanding and helpful throughout the buying process
Problems were taken care of with no issues! Thanks!
Todd and Jordan were awesome and made it so easy for us in buying our new vehicle.
Very courteous and friendly service. Will go out of their way to make sure you have the best experience.
It was courteous, complete, and fairly prompt. Well done
Very helpful staff in service dept thanks.
My salesperson Jeff Normand was very helpful and professional. The process was quick and easy. The finance person explained everything clearly at the signing which made me very comfortable with the purchase.
One of the most satisfying auto buying experience ever. Everyone was courteous and professional and willing to work with me. All in all a great place to purchase a vehicle. Very professional.
The individuals at the dealership is what made the experience an overall success! From the salesperson to the finance manager, everyone was extremely courteous of our time and went above and beyond to provide impeccable service to me and my family.
Exceeded my expectations. Went in found the vehicle I was looking at online. Looked it over. Got the paperwork going. Left the dealership. Was called within the hour to come sign the paperwork. Took about 20 mins, truck was prepped to leave. And we were gone. The way car buying should be. But never is. Excellent service
Adam was amazing he’s the best advisor I’ve worked with. He even delivered my vehicle back to me at my job. He’s very honest and trustworthy and always has a smile on his face and a great attitude
Mr todd Defee was very professional and courteous. We didn't feel pressured and it is true when other dealers won't Walker will thank you Mr. Todd.
It was clean in the waiting area. Everyone was nice and it didn’t take long for them to service my vehicle.
They were fast and nice
Everyone was very helpful in seeing that I had an extremely satisfying experience that ended with me getting the perfect vehicle for me.
Easy to schedule an appointment online!
99% was done via text and email, making it convenient for me. Sales guy was excellent and delivered truck to me in Opelousas, LA. Couldn't have asked for more.
Kenderick provided an excellent sales experience! From start to finish. I wasn’t even sure we were going to be able to make it happen. But Kenderick was and did everything possible to get it done! Very quick and prompt with the entire sale and every question was answered when asked! Even the finance manager was great when signing! I have never been more satisfied or confident when purchasing a vehicle! I am not the easiest to work with, but it didn’t phase Kenderick one bit either! Professional to his core! Thank you!
The sales and support staff were very professional. Ross my salesperson did a great job in answering all my questions and concerns and made the buying experience very enjoyable. I have already recommended Walker Buick-GMC and Ross to my family.
Dealer was great and it took no time to get me into a vehicle
I had a 7:45 am appointment. I arrived 10 minutes early. Met as I drove up to entrance. Vehicle maintenance completed in timely matter. I waited on vehicle. Coffee bar and internet along with clean seating / waiting area available.
Anthony is amazing! We have bought our last 5 cars from Walker and only deal with him. He is very knowledgeable about the product he sells and will help in any way he can before and after the sale. I recommend him to everyone I know! Thanks Anthony...
HAd oil change
Awesome!!!!! Ross Lamkin was amazing.
I was there when the shop open and I still had a 3 hour wait.
Efficient
Great service from Dylan Brewer and the GMC salesperson. This is my 2nd purchase in less than two years. Dylan did a fantastic job on my 1st purchase and now I am a repeat customer due to him. Fast and easy with world class professionalism. I will never buy another vehicle from anyone except Walker.
My sales associate WILL GODFREY was the best! This man alone was the reason I purchased from the dealership. He was professional, detailed, and customer service driven.
My service advisor did an outstanding job getting my truck into service and done in a very timely manner!
Bought Lacross and Verano cars from you before. ALWAYS pleasant shopping and salesperson, Bennie Edison, did all he could to make this sale a successful conclusion as I did have past financial problems to overcome. He Knew my needs and he definitely knew the automobile purchased. I absolutely WILL recommend Mr. Edison to anyone needing a car as he is well informed, patient and made everything most pleasant. Bennie proved to be a friend when we needed help to get this automobile!
it was fast and efficient. Everything was on time !
Very friendly, less hassle, only complaint is it took a long time (5) hours. Everyone was working just took a long time
Deals
My sale rep was amazing I was able to do everything Over text message and phone calls. By far the best service I could have ask for. Don sent me a personalized video of the vehicle I was interested in which sold me on him to continue my purchasing process
Todd was a beast! We’ve bought three cars from him in less than a year. Ben was great too
My vehicle rep. (Adam) was very polite, catered to the needs of my vehicle and was willing with a awesome attitude to help me in anyway he can.
great service
Great customer service I was kept abreast of the status of my vehicle, all the way to the complete diagnostics, and repairing of what was wrong.
One of my tire pressure sensors was not working, I got a quote to replace but declined it. Now the other three aren't working...
Very satisfied salesperson was very helpful
Kenderrick was as excellent salesman. He went above and beyond to secure a deal and vehicle that worked for us. Thank you!
Good
Will Godfrey always treats me Fair and Honestly. I could not be more pleased.
Mr. Jeff Williams was an amazing Salesman. He also made "MY DREAMS COME TRUE"..... THANK YOU MR. JEFF!!! GMC ROCKS!!!! 😛😛
Advisor was the best I've had. Very helpful. Made a worrisome problem easier to deal with. Helped with getting me a rental car an I was on my way.
Drop my car off at 7 and didn't get a response or update until around 5pm only to tell me what was wrong with me car still had to drop it off the next day for repair
Awesome Everything from start to finish I have purchased many new vehicles from Walker automotive and ha e NEVER been dissatisfied from sales to service! I can’t wait to see what I purchase from them on my next trade cycle! Keep up the great works guys ! 2 thumbs up 👍👍 way up!!!
I would not recommend your dealership for an oil change because it cost too much!!!!!
Went to Walker and did ot have an appointment. Needed oil change and 7500 mile warranty check up done. Was in and out in less than 1 hour with everything accomplished. Awesome.
The sales person that worked with us was phenomenal!!! He worked until he got us in a truck that was perfect for us!!
Don Brown was excellent and answered all my questions in a very professional manner. He made it a great buying experience!
Super nice people here I love coming here for my oil change
Mr. Buster was great!
Friendly people fast and quick service they diagnosed and fixed my truck in a reasonable time thanks
Very professional in everything dealing with my situation
they were very good
I didn't have an appointment but I was grateful to be taken care of. Adam was very nice and listened to my need and explain everything that had been checked as well.
Todd was wonderful. He got me what I wanted and was so patient and understanding. I will recommend him to anyone wanting to buy a vehicle
Great service, enjoyed the experience had a great time with our salesman and got what we wanted. My aunt & I each bought a new vehicle that day, we were happy women...
I was in and out in an hour and a half. It was the quickest and easiest process
Will Godfrey was so very helpful. It was technically his day off, yet he spent the entire afternoon with us. Thank you, Will....I love my new Acadia!!!!!
The womens are GREAT... but the guy on checking in tell him what you need done .. writes down on a tablet... looks like a note pad.. I told him they going to ran on a machine.....and I wanted oil change... check antifreeze all liquids ... he never wrote down.when they told me about dash.. I ask about oil change... lady name Misty took care of it...from now on I'll use Misty.....she listen to you... if I gave you a high point... It was for Misty... she was so busy....
Excellent service from Michael at GMC! He was very professional and concerned with the issues of my car! Definitely a great place to do business.
I have always found Walker's service advisors to be courteous and helpful whether scheduling or explaining routine or optional services to my vehicles. The customer services provided by all Walker GMC personnel have been exceptional.
Mr Slaughter and Mr Godfrey both have Great friendly attitude! Both worked hard helping me to get me into my 2018 Buick Encore! I know the answered Prayers from God and all their hardwork as he worked through them I was Blesses beyond all measure! Mr. Pollard was awesom as well keeping me company while they did their work and the salesman’s that explained my onstar and how to work my screen for it all. Oh and Mr B. Myers the walker big lot he was great, he could do much for me and brought me to Mr Slaughter and ...
