Great experience with mr.larry he made us feel welcome.
Everything was done exactly as requested! The appointment was completed in a timely manner AND they even worked quickly to answer/correct a payment issue for the parts ordered. Very pleased with the service I received! 🙂
Service on vehicle was done in reasonably time.
Great Experience! Mr. Edison was very knowledgeable in his field. He covered every detail and kept me informed about any changes. Most of all, he was patient with me allowing me to change my mind several times. Very pleased with the service I received!
My service advisor, Adam gets my truck in and out fast and always has a great attitude!
Will Godfrey went out of his way to make my purchase go smoothly. The GMC and parts dept helped alot also. Great teamwork.
Quick and Easy
Will Godfrey was awesome! Made sure I got a great deal and even brought my new vehicle to my work since my husband works away and I didn't have time to get to the dealership. He was personable, friendly and patient with me! Enjoyed working with him
My advisor greeted me promptly and with a smile. The service on my truck was done quickly and correctly. My advisor went out of her way to assist me with redeeming my points to help with the cost of my service. It doesn’t get much better than that.
AMANDA WAS GREAT!! SHE ALWAYS TAKES CARE OF US!
Adam was fast Nd friendly got my parts in my recall done all in one without me having to drop my car off two times, for two diff thing. Thanks Adam
Service was topnotch. Collins is a great service advisor.
Adam is phenomenal and always makes sure I’m taken care of.
Fast and friendly
Mechanic completely messed up everything on my stereo. Had to reset everything.
I love my brand new vehicle! Mr. Anthony Pollard made everything happened
Service advisor communicated with me through every step. Very helpful. I appreciate the service I received from them in the service department at Walker.
Amanda at walker GMC was informative and kept me abreast of my repairs,. A++++ service.
Great deal, and help with explaining everything.
Initial oil change & tire rotation. Asked for vehicle to be completed no later than 3:00 pm. Vehicle was done before 2:00 pm. Very courteous check in staff and check out cashier. Great customer service!!
The Service Advisor name (Adam) was great ! Had me in & out in no time at all with everything done ! GO ADAM
No issues at all.... Adam is amazing to work and talk with on phone and in person!!
Quick, easy and the service consultants are friendly and excellent to work with. Thanks
I'd been to 2 other local dealerships getting the run around for months. Dedren got me in and took care of my vehicle fixing someone else's issues. The service was quick and professional. I was very satisfied
SUPER FRIENDLY GUYS IN THE SERVICE DEPT. GOT MY TRUCK IN AND OUT VERY QUICKLY.
Nice customer service secretary
Will was fantastic to work with. He addressed every issue immediately and was very prompt and helpful. He’s gone above and beyond to make this a great experience. By the way, the new truck is wonderful. It’s very comfortable and my wife and I look forward to traveling many miles across the country. We’ll definitely be doing all our business with Walker. Thanks again Will, you’re the man.
The service tech took care of me even though I did not have an appointment and it was late in the day (3:00) on a Friday. She advised me of my wait time and even had my spare tire placed back under my vehicle.
While i am not so happy with the Truck being in the shop as much as it has been i do feel that the people at the dealership have been pleasant to deal with and are good at what they do in dealing with the customers and doing the repairs
I love my new Acadia! My experience was great and my salesman, Ross, was excellent! Thank you!
Dropped off car. Was ready at time specified.
Great service. Great people. Felt like family
Service was good and time doesn’t waiting was minimal.
Austin and Anthony were most helpful as we started our looking for a new or used car experience. Although Austin said he was new at this job he was very professional and knowledgeable. Anthony helped in coming up with a good price for 2 retired teachers who found a beautiful cinnabar red 2021 Envision. We needed to think and talk about our big purchase overnight. Thank you for not insisting that we buy that day or the deal would be off! That evening I let Austin know we would buy the car and would be in the next day. Saturday Austin sealed ...
I had a scheduled appointment. The worker dhowed me how to use my point on My Buick app made it easy to pay gor my services. An the work was done in a great timely manner. If i needed to go anywhere they offered to take me an pick me back up.
Shout out to Adam in the service department! Adam went above and beyond to get me back on the road as fast as possible! And thank you to the entire crew who got it done!
Friendly courteous staff, our salesman was very helpful.
Very kind hard working staff
I could not have had a more pleasant experience. The salesman(Anthony pollard) and I had talked on the phone, I had discussed the kind of vehicle that I was interested in. The day I arrived, Mr Pollard was there to promptly greet me. Had a Buick parked out front for me to look at and showed me several others of my interest. I told him I would be back the next day with my husband. I drove the vehicle i was interest in with Mr. Pollard as my ride along. Such a very nice person with pleasant conversation as ...
Mr. Don Brown was extremely patient with me. I was supposed to return home to make this purchase in person but due to medical reasons I was unable to. He was understanding and helpful throughout the buying process
Problems were taken care of with no issues! Thanks!
Todd and Jordan were awesome and made it so easy for us in buying our new vehicle.
Very courteous and friendly service. Will go out of their way to make sure you have the best experience.
It was courteous, complete, and fairly prompt. Well done
Very helpful staff in service dept thanks.
My salesperson Jeff Normand was very helpful and professional. The process was quick and easy. The finance person explained everything clearly at the signing which made me very comfortable with the purchase.
One of the most satisfying auto buying experience ever. Everyone was courteous and professional and willing to work with me. All in all a great place to purchase a vehicle. Very professional.
The individuals at the dealership is what made the experience an overall success! From the salesperson to the finance manager, everyone was extremely courteous of our time and went above and beyond to provide impeccable service to me and my family.
Exceeded my expectations. Went in found the vehicle I was looking at online. Looked it over. Got the paperwork going. Left the dealership. Was called within the hour to come sign the paperwork. Took about 20 mins, truck was prepped to leave. And we were gone. The way car buying should be. But never is. Excellent service
Adam was amazing he’s the best advisor I’ve worked with. He even delivered my vehicle back to me at my job. He’s very honest and trustworthy and always has a smile on his face and a great attitude
Mr todd Defee was very professional and courteous. We didn't feel pressured and it is true when other dealers won't Walker will thank you Mr. Todd.
It was clean in the waiting area. Everyone was nice and it didn’t take long for them to service my vehicle.
They were fast and nice
Everyone was very helpful in seeing that I had an extremely satisfying experience that ended with me getting the perfect vehicle for me.
Easy to schedule an appointment online!
99% was done via text and email, making it convenient for me. Sales guy was excellent and delivered truck to me in Opelousas, LA. Couldn't have asked for more.
Kenderick provided an excellent sales experience! From start to finish. I wasn’t even sure we were going to be able to make it happen. But Kenderick was and did everything possible to get it done! Very quick and prompt with the entire sale and every question was answered when asked! Even the finance manager was great when signing! I have never been more satisfied or confident when purchasing a vehicle! I am not the easiest to work with, but it didn’t phase Kenderick one bit either! Professional to his core! Thank you!
The sales and support staff were very professional. Ross my salesperson did a great job in answering all my questions and concerns and made the buying experience very enjoyable. I have already recommended Walker Buick-GMC and Ross to my family.
Dealer was great and it took no time to get me into a vehicle
I had a 7:45 am appointment. I arrived 10 minutes early. Met as I drove up to entrance. Vehicle maintenance completed in timely matter. I waited on vehicle. Coffee bar and internet along with clean seating / waiting area available.
Anthony is amazing! We have bought our last 5 cars from Walker and only deal with him. He is very knowledgeable about the product he sells and will help in any way he can before and after the sale. I recommend him to everyone I know! Thanks Anthony...
HAd oil change
Awesome!!!!! Ross Lamkin was amazing.
I was there when the shop open and I still had a 3 hour wait.
Great service from Dylan Brewer and the GMC salesperson. This is my 2nd purchase in less than two years. Dylan did a fantastic job on my 1st purchase and now I am a repeat customer due to him. Fast and easy with world class professionalism. I will never buy another vehicle from anyone except Walker.
My sales associate WILL GODFREY was the best! This man alone was the reason I purchased from the dealership. He was professional, detailed, and customer service driven.
My service advisor did an outstanding job getting my truck into service and done in a very timely manner!
Bought Lacross and Verano cars from you before. ALWAYS pleasant shopping and salesperson, Bennie Edison, did all he could to make this sale a successful conclusion as I did have past financial problems to overcome. He Knew my needs and he definitely knew the automobile purchased. I absolutely WILL recommend Mr. Edison to anyone needing a car as he is well informed, patient and made everything most pleasant. Bennie proved to be a friend when we needed help to get this automobile!
it was fast and efficient. Everything was on time !
Very friendly, less hassle, only complaint is it took a long time (5) hours. Everyone was working just took a long time
My sale rep was amazing I was able to do everything Over text message and phone calls. By far the best service I could have ask for. Don sent me a personalized video of the vehicle I was interested in which sold me on him to continue my purchasing process
Todd was a beast! We’ve bought three cars from him in less than a year. Ben was great too
My vehicle rep. (Adam) was very polite, catered to the needs of my vehicle and was willing with a awesome attitude to help me in anyway he can.
Awesome Everything from start to finish I have purchased many new vehicles from Walker automotive and ha e NEVER been dissatisfied from sales to service! I can’t wait to see what I purchase from them on my next trade cycle! Keep up the great works guys ! 2 thumbs up 👍👍 way up!!!
Great service, enjoyed the experience had a great time with our salesman and got what we wanted. My aunt & I each bought a new vehicle that day, we were happy women...
Excellent service from Michael at GMC! He was very professional and concerned with the issues of my car! Definitely a great place to do business.
I have always found Walker's service advisors to be courteous and helpful whether scheduling or explaining routine or optional services to my vehicles. The customer services provided by all Walker GMC personnel have been exceptional.
Mr Slaughter and Mr Godfrey both have Great friendly attitude! Both worked hard helping me to get me into my 2018 Buick Encore! I know the answered Prayers from God and all their hardwork as he worked through them I was Blesses beyond all measure! Mr. Pollard was awesom as well keeping me company while they did their work and the salesman’s that explained my onstar and how to work my screen for it all. Oh and Mr B. Myers the walker big lot he was great, he could do much for me and brought me to Mr Slaughter and ...
pleasant experience, every thing went to plan , Staff were very helpful, The sale person Mt Todd Me fee did an excellent job explained every thing about the car
They were very sweet and helped me out tremendously for what I wanted. They were very supportive and helped me find what I exactly wanted.