Customer Testimonials

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Google Aug 2, 2021

Great deal, and help with explaining everything.

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Google Jul 29, 2021

Initial oil change & tire rotation. Asked for vehicle to be completed no later than 3:00 pm. Vehicle was done before 2:00 pm. Very courteous check in staff and check out cashier. Great customer service!!

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Google Jul 27, 2021

The Service Advisor name (Adam) was great ! Had me in & out in no time at all with everything done ! GO ADAM

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Google Jul 23, 2021

No issues at all.... Adam is amazing to work and talk with on phone and in person!!

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Google Jul 16, 2021

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Google Jul 16, 2021

Quick, easy and the service consultants are friendly and excellent to work with. Thanks

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Google Jul 13, 2021

I'd been to 2 other local dealerships getting the run around for months. Dedren got me in and took care of my vehicle fixing someone else's issues. The service was quick and professional. I was very satisfied

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Google Jul 9, 2021

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Google Jul 7, 2021

SUPER FRIENDLY GUYS IN THE SERVICE DEPT. GOT MY TRUCK IN AND OUT VERY QUICKLY.

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Google Jul 7, 2021

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Google Jul 3, 2021

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Google Jun 30, 2021

Nice customer service secretary

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Google Jun 19, 2021

Will was fantastic to work with. He addressed every issue immediately and was very prompt and helpful. He’s gone above and beyond to make this a great experience. By the way, the new truck is wonderful. It’s very comfortable and my wife and I look forward to traveling many miles across the country. We’ll definitely be doing all our business with Walker. Thanks again Will, you’re the man.

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Google Jun 14, 2021

The service tech took care of me even though I did not have an appointment and it was late in the day (3:00) on a Friday. She advised me of my wait time and even had my spare tire placed back under my vehicle.

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Google Jun 14, 2021

While i am not so happy with the Truck being in the shop as much as it has been i do feel that the people at the dealership have been pleasant to deal with and are good at what they do in dealing with the customers and doing the repairs

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Google Jun 13, 2021

I love my new Acadia! My experience was great and my salesman, Ross, was excellent! Thank you!

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Google Jun 10, 2021

Wonderful experience!

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Google Jun 10, 2021

Dropped off car. Was ready at time specified.

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Google Jun 6, 2021

Great service. Great people. Felt like family

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Google Jun 4, 2021

Service was good and time doesn’t waiting was minimal.

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Google Jun 1, 2021

Austin and Anthony were most helpful as we started our looking for a new or used car experience. Although Austin said he was new at this job he was very professional and knowledgeable. Anthony helped in coming up with a good price for 2 retired teachers who found a beautiful cinnabar red 2021 Envision. We needed to think and talk about our big purchase overnight. Thank you for not insisting that we buy that day or the deal would be off! That evening I let Austin know we would buy the car and would be in the next day. Saturday Austin sealed ...

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Google May 31, 2021

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Google May 29, 2021

Shout out to Adam in the service department! Adam went above and beyond to get me back on the road as fast as possible! And thank you to the entire crew who got it done!

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Google May 28, 2021

Great service

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Google May 26, 2021

Friendly courteous staff, our salesman was very helpful.

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Google May 24, 2021

Very kind hard working staff

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Google May 21, 2021

I could not have had a more pleasant experience. The salesman(Anthony pollard) and I had talked on the phone, I had discussed the kind of vehicle that I was interested in. The day I arrived, Mr Pollard was there to promptly greet me. Had a Buick parked out front for me to look at and showed me several others of my interest. I told him I would be back the next day with my husband. I drove the vehicle i was interest in with Mr. Pollard as my ride along. Such a very nice person with pleasant conversation as ...

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Google May 20, 2021

Mr. Don Brown was extremely patient with me. I was supposed to return home to make this purchase in person but due to medical reasons I was unable to. He was understanding and helpful throughout the buying process

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Google May 17, 2021

Problems were taken care of with no issues! Thanks!

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Google May 16, 2021

Todd and Jordan were awesome and made it so easy for us in buying our new vehicle.

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Google May 14, 2021

Very courteous and friendly service. Will go out of their way to make sure you have the best experience.

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Google May 14, 2021

It was courteous, complete, and fairly prompt. Well done

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Google May 12, 2021

Very helpful staff in service dept thanks.

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Google May 8, 2021

My salesperson Jeff Normand was very helpful and professional. The process was quick and easy. The finance person explained everything clearly at the signing which made me very comfortable with the purchase.

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Google May 5, 2021

One of the most satisfying auto buying experience ever. Everyone was courteous and professional and willing to work with me. All in all a great place to purchase a vehicle. Very professional.

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Google May 5, 2021

The individuals at the dealership is what made the experience an overall success! From the salesperson to the finance manager, everyone was extremely courteous of our time and went above and beyond to provide impeccable service to me and my family.

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Google Apr 29, 2021

Exceeded my expectations. Went in found the vehicle I was looking at online. Looked it over. Got the paperwork going. Left the dealership. Was called within the hour to come sign the paperwork. Took about 20 mins, truck was prepped to leave. And we were gone. The way car buying should be. But never is. Excellent service

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Google Apr 23, 2021

Adam was amazing he’s the best advisor I’ve worked with. He even delivered my vehicle back to me at my job. He’s very honest and trustworthy and always has a smile on his face and a great attitude

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Google Apr 22, 2021

Mr todd Defee was very professional and courteous. We didn't feel pressured and it is true when other dealers won't Walker will thank you Mr. Todd.

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Google Apr 14, 2021

It was clean in the waiting area. Everyone was nice and it didn’t take long for them to service my vehicle.

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Google Apr 13, 2021

They were fast and nice

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Google Apr 12, 2021

Everyone was very helpful in seeing that I had an extremely satisfying experience that ended with me getting the perfect vehicle for me.

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Google Apr 2, 2021

Easy to schedule an appointment online!

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Google Apr 1, 2021

99% was done via text and email, making it convenient for me. Sales guy was excellent and delivered truck to me in Opelousas, LA. Couldn't have asked for more.

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Google Apr 1, 2021

Kenderick provided an excellent sales experience! From start to finish. I wasn’t even sure we were going to be able to make it happen. But Kenderick was and did everything possible to get it done! Very quick and prompt with the entire sale and every question was answered when asked! Even the finance manager was great when signing! I have never been more satisfied or confident when purchasing a vehicle! I am not the easiest to work with, but it didn’t phase Kenderick one bit either! Professional to his core! Thank you!

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Google Mar 27, 2021

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Google Mar 27, 2021

The sales and support staff were very professional. Ross my salesperson did a great job in answering all my questions and concerns and made the buying experience very enjoyable. I have already recommended Walker Buick-GMC and Ross to my family.

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Google Mar 26, 2021

Dealer was great and it took no time to get me into a vehicle

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Google Mar 26, 2021

I had a 7:45 am appointment. I arrived 10 minutes early. Met as I drove up to entrance. Vehicle maintenance completed in timely matter. I waited on vehicle. Coffee bar and internet along with clean seating / waiting area available.

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Google Mar 25, 2021

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Google Mar 24, 2021

Anthony is amazing! We have bought our last 5 cars from Walker and only deal with him. He is very knowledgeable about the product he sells and will help in any way he can before and after the sale. I recommend him to everyone I know! Thanks Anthony...

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Google Mar 19, 2021

HAd oil change

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Facebook Mar 19, 2021

Awesome!!!!! Ross Lamkin was amazing.

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Google Mar 17, 2021

I was there when the shop open and I still had a 3 hour wait.

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Google Mar 16, 2021

Efficient

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Google Mar 16, 2021

Great service from Dylan Brewer and the GMC salesperson. This is my 2nd purchase in less than two years. Dylan did a fantastic job on my 1st purchase and now I am a repeat customer due to him. Fast and easy with world class professionalism. I will never buy another vehicle from anyone except Walker.

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Google Mar 16, 2021

My sales associate WILL GODFREY was the best! This man alone was the reason I purchased from the dealership. He was professional, detailed, and customer service driven.

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Google Mar 16, 2021

My service advisor did an outstanding job getting my truck into service and done in a very timely manner!

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Google Mar 16, 2021

Bought Lacross and Verano cars from you before. ALWAYS pleasant shopping and salesperson, Bennie Edison, did all he could to make this sale a successful conclusion as I did have past financial problems to overcome. He Knew my needs and he definitely knew the automobile purchased. I absolutely WILL recommend Mr. Edison to anyone needing a car as he is well informed, patient and made everything most pleasant. Bennie proved to be a friend when we needed help to get this automobile!

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Google Mar 13, 2021

it was fast and efficient. Everything was on time !

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Google Mar 12, 2021

Very friendly, less hassle, only complaint is it took a long time (5) hours. Everyone was working just took a long time

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Google Mar 11, 2021

Deals

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Google Mar 2, 2021

My sale rep was amazing I was able to do everything Over text message and phone calls. By far the best service I could have ask for. Don sent me a personalized video of the vehicle I was interested in which sold me on him to continue my purchasing process

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Google Mar 2, 2021

Todd was a beast! We’ve bought three cars from him in less than a year. Ben was great too

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Google Feb 26, 2021

My vehicle rep. (Adam) was very polite, catered to the needs of my vehicle and was willing with a awesome attitude to help me in anyway he can.

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Google Feb 14, 2021

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Google Feb 14, 2021

great service

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Google Feb 9, 2021

Great customer service I was kept abreast of the status of my vehicle, all the way to the complete diagnostics, and repairing of what was wrong.

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Google Feb 5, 2021

One of my tire pressure sensors was not working, I got a quote to replace but declined it. Now the other three aren't working...

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Google Feb 5, 2021

Very satisfied salesperson was very helpful

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Google Feb 5, 2021

Kenderrick was as excellent salesman. He went above and beyond to secure a deal and vehicle that worked for us. Thank you!

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Google Feb 4, 2021

Good

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Google Feb 3, 2021

Will Godfrey always treats me Fair and Honestly. I could not be more pleased.

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Google Feb 3, 2021

Mr. Jeff Williams was an amazing Salesman. He also made "MY DREAMS COME TRUE"..... THANK YOU MR. JEFF!!! GMC ROCKS!!!! 😛😛

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Google Feb 3, 2021

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Google Feb 3, 2021

Advisor was the best I've had. Very helpful. Made a worrisome problem easier to deal with. Helped with getting me a rental car an I was on my way.

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Google Feb 2, 2021

Drop my car off at 7 and didn't get a response or update until around 5pm only to tell me what was wrong with me car still had to drop it off the next day for repair

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DealerRater Jan 22, 2021

Awesome Everything from start to finish I have purchased many new vehicles from Walker automotive and ha e NEVER been dissatisfied from sales to service! I can’t wait to see what I purchase from them on my next trade cycle! Keep up the great works guys ! 2 thumbs up 👍👍 way up!!!

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Google Jan 22, 2021

I would not recommend your dealership for an oil change because it cost too much!!!!!

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Google Jan 20, 2021

Went to Walker and did ot have an appointment. Needed oil change and 7500 mile warranty check up done. Was in and out in less than 1 hour with everything accomplished. Awesome.

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Google Jan 20, 2021

The sales person that worked with us was phenomenal!!! He worked until he got us in a truck that was perfect for us!!

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Google Jan 15, 2021

Don Brown was excellent and answered all my questions in a very professional manner. He made it a great buying experience!

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Google Jan 15, 2021

Super nice people here I love coming here for my oil change

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Google Jan 12, 2021

Mr. Buster was great!

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Google Jan 12, 2021

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Google Jan 12, 2021

Friendly people fast and quick service they diagnosed and fixed my truck in a reasonable time thanks

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Google Jan 11, 2021

Very professional in everything dealing with my situation

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Google Jan 1, 2021

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Google Dec 30, 2020

they were very good

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Google Dec 29, 2020

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Google Dec 28, 2020

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Google Dec 22, 2020

I didn't have an appointment but I was grateful to be taken care of. Adam was very nice and listened to my need and explain everything that had been checked as well.

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Google Dec 19, 2020

Todd was wonderful. He got me what I wanted and was so patient and understanding. I will recommend him to anyone wanting to buy a vehicle

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DealerRater Dec 9, 2020

Great service, enjoyed the experience had a great time with our salesman and got what we wanted. My aunt & I each bought a new vehicle that day, we were happy women...

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Google Nov 26, 2020

I was in and out in an hour and a half. It was the quickest and easiest process

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Google Nov 25, 2020

Will Godfrey was so very helpful. It was technically his day off, yet he spent the entire afternoon with us. Thank you, Will....I love my new Acadia!!!!!

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Google Nov 19, 2020

The womens are GREAT... but the guy on checking in tell him what you need done .. writes down on a tablet... looks like a note pad.. I told him they going to ran on a machine.....and I wanted oil change... check antifreeze all liquids ... he never wrote down.when they told me about dash.. I ask about oil change... lady name Misty took care of it...from now on I'll use Misty.....she listen to you... if I gave you a high point... It was for Misty... she was so busy....

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DealerRater Mar 24, 2020

Excellent service from Michael at GMC! He was very professional and concerned with the issues of my car! Definitely a great place to do business.

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DealerRater Apr 28, 2018

I have always found Walker's service advisors to be courteous and helpful whether scheduling or explaining routine or optional services to my vehicles. The customer services provided by all Walker GMC personnel have been exceptional.

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DealerRater Mar 16, 2018

Mr Slaughter and Mr Godfrey both have Great friendly attitude! Both worked hard helping me to get me into my 2018 Buick Encore! I know the answered Prayers from God and all their hardwork as he worked through them I was Blesses beyond all measure! Mr. Pollard was awesom as well keeping me company while they did their work and the salesman’s that explained my onstar and how to work my screen for it all. Oh and Mr B. Myers the walker big lot he was great, he could do much for me and brought me to Mr Slaughter and ...

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