Customer Testimonials
Just bought a beautiful CX-90 … This SUV is so comfortable. Thank you Mr Anthoney Pollard & Misty for going the extra mile in finding the color I wanted..
Ms. Kaitlyn I appreciate your proffesionalism, experience, and gracious courtesy, during the recent service work at Walker GMC. I As an individual whom has worked in the service field, I can vouch for your ability to manage. Thanks again Kaitlyn.
Kenneth Turner went above and beyond to help me find the right car to fit my needs! He stuck by my side every step of the way and made sure I was completely satisfied with my purchase after a long process of not knowing what kind of car I was in the market for. Kenneth made the experience easy going and never made me feel pressured to make a purchase or as though I was a burden after asking to see multiple cars. Kenneth truly is a 10/10 salesman!
Courtesy from everyone in and out quickly always friendly
Always excellent
Sam handled my service and had my vehicle finished in record time, well before I needed it for an appointment!
Samuel Parks
Brought our 2017 Yukon in for servicing, tire rotation, oil change, alignment. Scheduling and rescheduling an appointment was easy but for a 7:30a slot on a Thursday and not being done til almost noon, took way longer than expected. They had a decent lil waiting room with snack crackers, coffee and water which was nice. Plus a vending machine. Adding a timeframe for service was about the only thing I’d suggest.
On a Friday afternoon around 4:30 my 2022 Sierra had to be towed to Walker GMC. Sam Parks was able to find a loaner truck for me while I waited on the part to be delivered with not ETA on delivery. Surprisingly the part arrived on the following Thursday and Sam Parks was able to get the new part in that morning and I was back in my truck by 11:00 am. Thanks to Sam Parks for getting a loaner truck and getting my truck repaired in a timely matter especially since this was during the New Years holidays!!
Tandy Thompson is the man! He provided me with excellent customer service. Professional,knowledgeable with great communication skills. If you must get your vehicle serviced in Alexandria,call this dealership! Ask for TANDY! He will take care of you.Thank me later.
Samual Parks was my Service Tech at Walker Miata. He took very good care of me and also my car. I love how they send a video of my car and describe how my car is doing on things such as tires, brake pads, windshield wipers, filters, and my initial reason for coming in!!! The service department is the heart of a dealership and the main reason I will purchase from this dealership in the future!
Samuel Parks was my service advisor. He was very polite and courteous. I appreciated the professionalism and that when I was told my vehicle would be ready in an allotted amount of time it was.
My car was serviced quickly. I was glad because I only had about 3 hours to get it done. Sam made sure it was done in less than 2 hours. Thanks Sam.
I recently had my GMC Yukon serviced at Walker GMC. I was able to drop my vehicle off for the day and have all of my issues evaluated and fixed in a timely manner. All the while receiving updated phone calls and given a link to check the status of my vehicle whenever I wanted. I was so impressed by their thoroughness and professionalism. Its why I have been a customer of Walker for over 20 years.
Sam provides excellent customer service and will go out his way to help you.
Sam was very professional and kind. He kept me informed about the work being done.
Fast and Reliable! Samual stayed in contact the entire time my car was in service. Highly recommend!
Honest fast service
Scheduled the date and time I wanted without difficulty. Sam Parks is the rep for Mazda and he helped me to figure out what I needed done for this check up and oil change.
I had a wonderful experience! Thanks to Samual Parks and the team at Walker for taking such good care of me and my Mazda Cx-50.
I was completely satisfied with the service that was recently provided on my Mazda 3. I really appreciated the way the technician uploaded videos and suggested critical issues that my service advisor Sam Parks explained in a professional manner. The service was completed very efficiently and the support staff was friendly.
Quick and easy!!! The service was wonderful. Sam Parks is great at his job of taking care of his customers!!!!
Great experience! Ross and Sam helped me tremendously!
Oil change & tire rotation was a breeze at Walker Mazda. Sam Cornette Parks was polite and professional, keeping me informed from start to finish.
Pauline is always so positive & pleasant to work with. She brings sunshine on a cloudy day. She is definitely a keeper!!
Pauline is great
Today I had the pleasure of having Allen Gorum handling my situation. He was very prompt, courteous and professional. My vehicle was taken care of and ready to get back on the road in 2 hours. He kept me informed every step of the way. I will definitely bring my vehicle back for routine servicing. Thank you Aalen Gorum!!!
An hour and a half and almost $100 for an oil change. Could have at least filled my wiper fluid.
About three weeks ago my wife called me and told me to come over to Walker GMC to look at trucks. I arrived and Mr. Kaleb Bracken meet me at one of the trucks. He was super helpful on helping me pick out the right truck great person and awesome representative of Walker GMC.
My husband & I stopped by just to look at trucks. I didn't think he was serious about buying a new truck but when we stopped Kaleb Bracken came out & greeted us. He was the sweetest sales man. If we wanted to look at a vehicle he would take us for a test drive. He talked to us like he'd known us all our lives & we felt very comfortable with him. He even went as far as calling our insurance company & got our insurance swapped over to our other vehicle while we left on our ...
Walker is always proficient in their handling of our orders at Jerry's Collision Repair, in Texas. Maya is a great delivery driver and a welcome smiling face when she comes!!
Maya is FANTASTIC!
Jessica is the BEST parts delivery person! She is very professional!
Maya is very pimpin
Excellent service and very dependable. Jessica always has a smile on her face and always on time
Great service maya
I recently took my vehicle in for a scheduled service at Walker GMC. The service attendant Sam was all over it from start to finish. I appreciate the feat service and professionalism. Thanks again!!
Great personal experience buying a truck Salesman Todd Defee assisted us. Very knowledgeable. Even after the sale when we had questions he eagerly assisted.
Nice selection of vehicles! Great courtesy while Todd Defee (salesperson) listened to what I was interested in and showed me the vehicles available. Sale made!!
I went here to get the truck I've been wanting for a very long time now. Mr. Todd Defee helped me do just that. As I was sitting in his office, every staff member that passed by greeted us with a goodmorning and asked how we were doing and how our day was going. I would like to thank Mr. Todd for doing his job great and in a professional manner. I also view him as an all around great person. We didn't just talk about business, we actually held multiple conversations about plenty different topics. Thanks Mr. ...
Allen Gorum was our service rep..Professional and helpful. Answere all questions and I was very pleased
Awesome service
Extremely helpful and satisfying experience
Service rep. (Sam) was very professional, polite, curious, and understanding. Repairs were made very quickly. Very satisfied with my service. The driver ( Mr. Phil )for the shuttle service was prompt, polite and friendly. He drove very professionally with respect for other vehicles. A very pleasant experience with everything including the young lady that handle my paper work and the driver who brought my truck back to the check out. I have purchased several vehicles from Walker and every encounter with anyone of the staff has been very comfortable and positive.
They are very Professional. I liked that my technician informs me of the work being done, so that I may authorize it.
I have an extended warranty on my car. I don't really have time to navigate through the process of getting repairs. Kaitlynn - service writer said no problem, I'll take care of it AND SHE DID! I cannot thank her or Walker GMC enough! And btw, I have a Chrysler and they still took care of it!!
Jonathan Allen Gorum was our service manager. He was very helpful in notifying us and keeping us informed about the service of our 2020 GMC Sierra. He found some issue with the truck that needed serive and he made sure we were aware and gave us suggestions. His leadership skills and customer service skills are highly rated in our opinion. We appreciate his service.
Bought a truck
Professional in every way! Excellent service from Tandy in the service department. From assistance with insurance to providing a rental car.
John Slayter is a asset to Walker dealership he made sure I was happy with my purchase he answered all of my questions
Great service and perfect communication from Samual Parks.
Gabe Curtis took care of me as always ! He and his financial team gets 5 starts from me. They could use some help in the “ Service “ department, wait time is WAY to long to get an oil change, but I know everyone is not perfect.
I came in for a suspension sound and a reason as to why my temp light came on. They let the car idle while they checked it and the radiator blew because my fan wasn’t working. I had to pay for the installation of a radiator when if they weren’t letting it idle they would have caught it was just the fan only. Then I had to speak to a manager because the advisor hiked the price on me after telling me one price for two days straight. Then he called and said he needed to give his ...
I must say, I had a pretty good experience.... Now, it may not be the same for everyone, I suppose it depends on whom your Service Advisor may be... I may have just gotten lucky, and gotten a good representative...and that is just what he is, too... He's not just a Service Advisor, he's a representative for the customer as well... It's nice to have someone represent your interests, he did a great job... I must say, I think this might have been the best dealership service experience I've ever had, if I were to ...
The salesman, John Slayter was amazing. He was very knowledgeable and friendly. Everyone we spoke to was friendly from sales to finance. We got a great deal on a '23 Terrain that we love and we will definitely go back and /or refer anyone who needs a car to Walker.
Abysmal. Truck sat 3 days just awating diagnosis. It never happened. On day 4 I took it to a shop that had MORE THAN 1 DIESEL MECHANIC. As long as this place has problems with manning, I can't take it there. For anything.
Walker Automotive services almost all of our wholesale parts needs with ease and professionalism. Our driver, Sam Broadway, is awesome and has become a very good friend. We just recently began ordering from Sam Arceneaux and he has been a joy to work with as well.
I have always been helped at WalkerGMC by Mr. Sam Cornett and I would have great pleasure in telling all that Mr. Cornett is an asset to me.
This was my best car buying experience yet! My sales women, Ms.Tonia and Misty, new everything and more of what they was doing, had bundles of determination, and just overall made this an experience i would never forget. I am very thankful for everything this dealership has done for me!!
One of the best car-buying experiences we’ve ever had!! Our salesperson (Tonia) was awesome! So very helpful and knowledgeable!! No pressure at all - treated us like family!! We were referred to Walker Mazda by friends who had recently purchased from them, and had very good things to say. Likewise, we would highly recommend this dealership to anyone in the market for a new vehicle.
Purchased new vehicle that ended up having a transmission issue. Mr.Tandy Thompson went above and beyond to make sure I was taken care of. I was provided with a loaner truck until my vehicle was fixed. He periodically gave me updated throughout the whole progress. Definitely recommend Walker and Mr. Tandy Thompson!!!
Good service
I have been here while traveling now, about 3 or 4 times in the past 10 months. Never had any problems or issues on getting my oil and lube work done in a quick manner. Done some minor repairs, too, and it has been done within a reasonable time frame without an appointment. I highly recommend doing an appointment as they get very busy during the day.
My experience with Walker GMC was smooth sailing. My check engine light come on and white smoke was coming from the back. I got my vehicle towed to the dealership and Sam C. was my service advisor. Sam got my vehicle in sooner than I thought and found the turbo had gone out and it also needed a new engine. My vehicle only had 58,000 miles on it. Little did I know, it was still under power steering warranty! I thought my warranty when out at 50,000. Great news!!! I didn’t have to pay a dime; I’ll give all that ...
Great dealership!! The team is very nice and helpful for all needs. I bought my truck from there and the post-sale services have been A1!
No, no details! Go for yourself.
Alan and everyone at GMC are always awesome and take very good care of all my trucks needs.
Very knowledgeable and professional salesman, Ross Lamkin.
Having recently purchased a new GM from this dealer, I highly recommend it. My last Yukon and dealer left a little to be desired. Walker went above and beyond answering my questions, making sure I knew all the features of the vehicle, and even picked me up at the airport. Best GM experience I have had in five years!
SAM AND HIS ASSOCIATES WALKED ME THROUGH THE PROCESS WITH KINDNESS AND PATIENCE. I AM NOW HAPPY TO OWN A BUICK. AT MY AGE 76 YRS I NEEDED LOTS OF PATIENCE.
Very good service and very friendly
My son brought my Terrain in for me to be serviced and I was receiving notifications when it was checked in and ready. Before I knew it my car was ready. I also like the fact they follow up with you
Shelby Corley was amazing!! Definitely recommend the business and will Use for further services!!
Kept me informed throughout the process, got my repairs completed ahead of schedule, used my extended warranty without me having to worry. The list goes on. Sam even followed up with me and asked how my weekend went since he knew I was taking my vehicle out of town! Above and beyond service and customer care!
Everything was great
Fast service
Excellent service as always! Allen was very nice. The lady who checked me out was very friendly. She even went to get my truck, instead of making me wait until after the guy brought the other customer's vehicle, since it was lunchtime and no one else was available.
Everything went well