Customer Testimonials
Getting an appt. was very easy. Talked with Kayla and she was very friendly and professional.
Very good customer service. Friendly atmosphere with a warmth feeling of welcome when you call or come in person.
My service experience was much better than previous visits as they completed the tasks within an hour. So much better than before.
I didn’t have an appointment but had an emergency. Despite the long line, I was able to be worked in and taken care of.
They did everything they said they would do. They are friendly and fast. Great service.
Jeffery Williams is awesome. He went above and beyond to help us!! He brought the car to us due to.thw fact he loves us and I have cancer. I love the car and the service man. Thank you Jeffery!!!
All the people in the service department were friendly & did the work in a timely manner.
Very polite courteous a a a a a a a a a a a a
Garrison was very helpful in getting what we wanted,car was in transit and he tracked it and had it ready asap ! Would highly recommend Walker Buick GMC .
I recently had issues with my Cadillac stalling and contacted the manager Buster White who personally came to help bring my vehicle to the service center, which in turn, led me to my advisor Jason. I’m sorry I’m not sure of the brilliant mechanic that fixed my issue, however, all three individuals were professional and I am grateful for their care and concern!!! I will forever be grateful for their help!!!
Everyone was so kind, helpful, knowledgeable, and accommodating.
I had work done at the service department. First of all, Collins was outstanding. He was very personable, knowledgeable, and organized. He looked me in the eye when speaking to me which I respect. I am so pleased.
Courtesy friendly staff service done in a timely fashion check out quick and easy fadt
Great experience with mr.larry he made us feel welcome.
Everything was done exactly as requested! The appointment was completed in a timely manner AND they even worked quickly to answer/correct a payment issue for the parts ordered. Very pleased with the service I received! 🙂
Service on vehicle was done in reasonably time.
Great Experience! Mr. Edison was very knowledgeable in his field. He covered every detail and kept me informed about any changes. Most of all, he was patient with me allowing me to change my mind several times. Very pleased with the service I received!
My service advisor, Adam gets my truck in and out fast and always has a great attitude!
Friendly atmosphere
Will Godfrey went out of his way to make my purchase go smoothly. The GMC and parts dept helped alot also. Great teamwork.
Quick and Easy
Will Godfrey was awesome! Made sure I got a great deal and even brought my new vehicle to my work since my husband works away and I didn't have time to get to the dealership. He was personable, friendly and patient with me! Enjoyed working with him
My advisor greeted me promptly and with a smile. The service on my truck was done quickly and correctly. My advisor went out of her way to assist me with redeeming my points to help with the cost of my service. It doesn’t get much better than that.
AMANDA WAS GREAT!! SHE ALWAYS TAKES CARE OF US!
Adam was fast Nd friendly got my parts in my recall done all in one without me having to drop my car off two times, for two diff thing. Thanks Adam
Very friendly
Service was topnotch. Collins is a great service advisor.
Adam is phenomenal and always makes sure I’m taken care of.
Fast and friendly
Mechanic completely messed up everything on my stereo. Had to reset everything.
I love my brand new vehicle! Mr. Anthony Pollard made everything happened
Service advisor communicated with me through every step. Very helpful. I appreciate the service I received from them in the service department at Walker.
Amanda at walker GMC was informative and kept me abreast of my repairs,. A++++ service.
Great deal, and help with explaining everything.
Initial oil change & tire rotation. Asked for vehicle to be completed no later than 3:00 pm. Vehicle was done before 2:00 pm. Very courteous check in staff and check out cashier. Great customer service!!
The Service Advisor name (Adam) was great ! Had me in & out in no time at all with everything done ! GO ADAM
No issues at all.... Adam is amazing to work and talk with on phone and in person!!
Quick, easy and the service consultants are friendly and excellent to work with. Thanks
I'd been to 2 other local dealerships getting the run around for months. Dedren got me in and took care of my vehicle fixing someone else's issues. The service was quick and professional. I was very satisfied
SUPER FRIENDLY GUYS IN THE SERVICE DEPT. GOT MY TRUCK IN AND OUT VERY QUICKLY.
Nice customer service secretary
Will was fantastic to work with. He addressed every issue immediately and was very prompt and helpful. He’s gone above and beyond to make this a great experience. By the way, the new truck is wonderful. It’s very comfortable and my wife and I look forward to traveling many miles across the country. We’ll definitely be doing all our business with Walker. Thanks again Will, you’re the man.
The service tech took care of me even though I did not have an appointment and it was late in the day (3:00) on a Friday. She advised me of my wait time and even had my spare tire placed back under my vehicle.
While i am not so happy with the Truck being in the shop as much as it has been i do feel that the people at the dealership have been pleasant to deal with and are good at what they do in dealing with the customers and doing the repairs
I love my new Acadia! My experience was great and my salesman, Ross, was excellent! Thank you!
Wonderful experience!
Dropped off car. Was ready at time specified.
Great service. Great people. Felt like family
Service was good and time doesn’t waiting was minimal.
Austin and Anthony were most helpful as we started our looking for a new or used car experience. Although Austin said he was new at this job he was very professional and knowledgeable. Anthony helped in coming up with a good price for 2 retired teachers who found a beautiful cinnabar red 2021 Envision. We needed to think and talk about our big purchase overnight. Thank you for not insisting that we buy that day or the deal would be off! That evening I let Austin know we would buy the car and would be in the next day. Saturday Austin sealed ...
I had a scheduled appointment. The worker dhowed me how to use my point on My Buick app made it easy to pay gor my services. An the work was done in a great timely manner. If i needed to go anywhere they offered to take me an pick me back up.
Shout out to Adam in the service department! Adam went above and beyond to get me back on the road as fast as possible! And thank you to the entire crew who got it done!
Great service
Friendly courteous staff, our salesman was very helpful.
Very kind hard working staff
I could not have had a more pleasant experience. The salesman(Anthony pollard) and I had talked on the phone, I had discussed the kind of vehicle that I was interested in. The day I arrived, Mr Pollard was there to promptly greet me. Had a Buick parked out front for me to look at and showed me several others of my interest. I told him I would be back the next day with my husband. I drove the vehicle i was interest in with Mr. Pollard as my ride along. Such a very nice person with pleasant conversation as ...
Mr. Don Brown was extremely patient with me. I was supposed to return home to make this purchase in person but due to medical reasons I was unable to. He was understanding and helpful throughout the buying process
Problems were taken care of with no issues! Thanks!
Todd and Jordan were awesome and made it so easy for us in buying our new vehicle.
Very courteous and friendly service. Will go out of their way to make sure you have the best experience.
It was courteous, complete, and fairly prompt. Well done
Very helpful staff in service dept thanks.
My salesperson Jeff Normand was very helpful and professional. The process was quick and easy. The finance person explained everything clearly at the signing which made me very comfortable with the purchase.
One of the most satisfying auto buying experience ever. Everyone was courteous and professional and willing to work with me. All in all a great place to purchase a vehicle. Very professional.
The individuals at the dealership is what made the experience an overall success! From the salesperson to the finance manager, everyone was extremely courteous of our time and went above and beyond to provide impeccable service to me and my family.
Exceeded my expectations. Went in found the vehicle I was looking at online. Looked it over. Got the paperwork going. Left the dealership. Was called within the hour to come sign the paperwork. Took about 20 mins, truck was prepped to leave. And we were gone. The way car buying should be. But never is. Excellent service
Adam was amazing he’s the best advisor I’ve worked with. He even delivered my vehicle back to me at my job. He’s very honest and trustworthy and always has a smile on his face and a great attitude
Mr todd Defee was very professional and courteous. We didn't feel pressured and it is true when other dealers won't Walker will thank you Mr. Todd.
It was clean in the waiting area. Everyone was nice and it didn’t take long for them to service my vehicle.
They were fast and nice
Everyone was very helpful in seeing that I had an extremely satisfying experience that ended with me getting the perfect vehicle for me.
Easy to schedule an appointment online!
99% was done via text and email, making it convenient for me. Sales guy was excellent and delivered truck to me in Opelousas, LA. Couldn't have asked for more.
Kenderick provided an excellent sales experience! From start to finish. I wasn’t even sure we were going to be able to make it happen. But Kenderick was and did everything possible to get it done! Very quick and prompt with the entire sale and every question was answered when asked! Even the finance manager was great when signing! I have never been more satisfied or confident when purchasing a vehicle! I am not the easiest to work with, but it didn’t phase Kenderick one bit either! Professional to his core! Thank you!
The sales and support staff were very professional. Ross my salesperson did a great job in answering all my questions and concerns and made the buying experience very enjoyable. I have already recommended Walker Buick-GMC and Ross to my family.
Dealer was great and it took no time to get me into a vehicle
I had a 7:45 am appointment. I arrived 10 minutes early. Met as I drove up to entrance. Vehicle maintenance completed in timely matter. I waited on vehicle. Coffee bar and internet along with clean seating / waiting area available.
Anthony is amazing! We have bought our last 5 cars from Walker and only deal with him. He is very knowledgeable about the product he sells and will help in any way he can before and after the sale. I recommend him to everyone I know! Thanks Anthony...
HAd oil change
Awesome!!!!! Ross Lamkin was amazing.
I was there when the shop open and I still had a 3 hour wait.
Efficient
Great service from Dylan Brewer and the GMC salesperson. This is my 2nd purchase in less than two years. Dylan did a fantastic job on my 1st purchase and now I am a repeat customer due to him. Fast and easy with world class professionalism. I will never buy another vehicle from anyone except Walker.
My sales associate WILL GODFREY was the best! This man alone was the reason I purchased from the dealership. He was professional, detailed, and customer service driven.
My service advisor did an outstanding job getting my truck into service and done in a very timely manner!
Bought Lacross and Verano cars from you before. ALWAYS pleasant shopping and salesperson, Bennie Edison, did all he could to make this sale a successful conclusion as I did have past financial problems to overcome. He Knew my needs and he definitely knew the automobile purchased. I absolutely WILL recommend Mr. Edison to anyone needing a car as he is well informed, patient and made everything most pleasant. Bennie proved to be a friend when we needed help to get this automobile!
it was fast and efficient. Everything was on time !
Very friendly, less hassle, only complaint is it took a long time (5) hours. Everyone was working just took a long time
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